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Your Information is Protected
hotel--usa.com values your patronage and respects your right to privacy. Because we are committed to protecting your privacy, we employ the highest levels of security to keep your personal information strictly confidential.
We promise to respect your privacy
hotel--usa.com takes your privacy concerns seriously and will not share your personal information without your consent.
What information is collected and why:
When making a reservation:
When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, email address and credit card information. This information is shared with the hotel that you have chosen. We will only share information with the hotel that is necessary to process your reservation. Your credit card information will be used by the hotel to guarantee your reservation. Also, during the booking process you can choose not to receive our newsletter or travel reminders by unchecking the appropriate boxes on the form.
About Cookies
Many Web sites, including hotel--usa.com, use cookie technology to help users navigate efficiently. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. This prevents you from making the same selections over and over again. hotel--usa.com never uses cookies to store personal information, such as credit-card numbers, nor can the information we store in the cookie ever be read by any Web site other than ours.
An example of how cookies are used: When you conduct a search for hotels in hotel--usa.com, a cookie will be set recording the city of Niagara Falls as the parameter of your search. When you return to the search form to narrow or change your search, Niagara Falls will automatically be entered into the city field in the search form.
Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also usually set the browser not to accept cookies at all. However, to make your experience using USAHotelGuide.com as convenient as possible, we suggest that you allow your browser to accept cookies. If you choose to set your browser to not accept cookies, you will not be able to access any user account you have created or take advantage of some of our shopping features. However, the use of cookies is not required to make a reservation.
Confidentiality
hotel--usa.com will not disclose or sell any of your personal information, including your name, address, shopping, or transaction history to any third party without your permission.
Shopping at hotel--usa.com is safe and secure
We employ security measures such as Secure Socket Layer technology (SSL) to protect the loss, misuse and alteration of your personal information. SSL, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, provides the advanced encryption tools necessary to protect information transmitted between your computer and our server. Encryption simply means that your information is converted into code before it is dispatched over the Internet. Our secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a reservation.
When making a reservation online, we also employ Virtual Private Network technology (VPN) to encrypt your personal information when sharing it with the hotel.
In addition, only authorized hotel--usa.com employees are permitted to have access to your information and that access is limited by need. All hotel--usa.com employees must abide by our Privacy policy.
Changes to our Privacy Policy
We will inform you that our privacy policy has changed by prominently displaying a note to this effect on our Web site home page.
How to contact us
If you have additional questions or concerns regarding the hotel--usa.com Guarantee, please email us at hotels@shaw.ca. We read every customer email and will respond as soon as possible.
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